Privacy Policy

At Sabuche Health, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal and health information when you access or use our telehealth services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, date of birth, contact details (email, phone number, and address), and payment information.

  • Health Information: Includes medical history, symptoms, diagnoses, treatment plans, prescriptions, and other protected health information (PHI) necessary for your care.

  • Technical Information: Device information, IP address, browser type, and session log data are collected to provide and improve our services securely.

2. Use of Your Information

Your information is used to:

  • Provide, coordinate, and manage your telehealth care.

  • Communicate with you about appointments, treatments, and health updates.

  • Process payments and prevent fraud.

  • Comply with legal and regulatory requirements.

  • Improve our services, including system security and functionality.

3. Sharing Your Information

  • We do not sell or rent your personal or health information to third parties.

  • Your PHI may be shared with licensed healthcare providers within Sabuche Health as necessary for treatment.

  • We may disclose your information to third parties only as required by law, regulation, or court order, or for public health purposes.

  • We may engage third-party service providers (such as IT, billing, and communication services) who are obligated to safeguard your information under business associate agreements.

4. Protection of Information

  • We implement physical, administrative, and technical safeguards in compliance with HIPAA and applicable state laws to protect your information from unauthorized access, alteration, or disclosure.

  • All electronic communications use encrypted and secure technology platforms to maintain the confidentiality and integrity of your data.

5. Your Rights

You have rights regarding your health information, including:

  • Access: Request a copy of your medical records.

  • Correction: Request corrections to your records if inaccurate or incomplete.

  • Restriction: Request restrictions on certain uses or disclosures of your PHI.

  • Accounting: Request an accounting of disclosures of your PHI under certain circumstances.

  • Communication: Request alternative means or locations for communication.

  • Breach Notification: You will be notified promptly in the event of a breach compromising your PHI.

6. Data Retention

We retain your health information for the period required by law and for as long as necessary to provide you with the services you need.

7. Use of Cookies and Tracking

Our website may use cookies and similar technologies to ensure an optimal user experience and analyze usage patterns. This data is anonymized and not linked to your personal health information.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or website notification. Your continued use of our services signifies acceptance of the updated policy.

10. Contact Us

For questions or to exercise your privacy rights, please contact:

Sabuche Health Privacy Officer
Email: info@sabuchehealth.com
Phone: (970) 722-8243